Stop asking "where's my order?"
Track every job from intake to delivery on a shared production board — and give every customer a public link so you stop answering that question ten times a day.
Free plan available · No credit card required
Stop asking "where's my order?"
Where Is Order tracks every job from intake to delivery on a kanban board your team shares — and gives every customer a clean public link so you stop answering that same question ten times a day.
One shared board
Every order, every stage, in a single drag-and-drop view your team works from all day.
Customer self-service
Each order gets a public tracking link. Send it once and stop fielding update calls.
Photos at every step
Workers snap a photo from their phone; customers see real progress, not just status text.
Auto notifications
Where Is Order emails the customer the moment an order is marked complete — no more manual pings.
Everything a production workshop actually needs
No generic project-management clutter — just the pieces that matter for tracking build-to-order work from intake to delivery.
Rush order flagging
Mark a job rush and it floats to the top of every list and board column your team sees.
Behind-schedule alerts
Estimates re-project as steps finish early or late, and flag the order the moment it falls behind.
Role-based team access
Owners, managers, and workers each see exactly the orders and steps their role covers.
Drawings & documents
Attach reference files to an order once — every worker on the job can open them from their phone.
Analytics
See where orders pile up, how long each stage really takes, and who your busiest customers are.
Public tracking links
Every order gets its own link. Text or email it once — the customer checks it themselves from then on.
Built-in support chat
Owners and managers reach the Where Is Order team directly from the dashboard when something breaks.
Plan limits that fit
Start on the free plan with real limits, upgrade to Pro the moment your workshop outgrows it.
Simple, flat pricing per workshop.
Start free, upgrade when you outgrow the limits. One price per organization — invite your whole team without paying per seat.
Free
Try Where Is Order with a single workflow and a small team.
- 1 workflow
- Up to 7 team members
- 10 active orders at once
- 100 MB of step images
- Public tracking link (with Where Is Order badge)
Pro
For workshops running production at full speed.
- Unlimited workflows
- Up to 25 team members
- Unlimited active orders
- 5 GB of step images
- Branded tracking link (no Where Is Order badge)
Frequently Asked Questions
Everything you need to know about tracking orders with Where Is Order.
Still have questions? The in-app help guide covers every page in detail.
Read the help guideReady to stop chasing order updates?
Set up your first workflow in minutes and share a live tracking link with your very next customer.
Free plan available · No credit card required